User Best Practices

Streamlining Event Day Check-in and Check-out

It’s said that a picture is worth a thousand words – which may make this live-drawn Check-in and Check-out infographic from the Thought Leadership Summit… priceless. This visual captures the essentials of streamlining your event check-in and check-out and will give you valuable tips on improving your guest experience. This is article 1 of 4… Read More »


The Importance of Empathy and Staying in Touch with Your Community

Workplace empathy is a vital factor found in good leadership, especially in the area of nonprofit work. A study conducted by Businessolver found that 96% of employees say that workplace empathy is important to create a productive working environment. It’s also required to prove the responsive image all nonprofits strive to cultivate. When a nonprofit… Read More »


Examining Facebook’s Music Copyright Rules

Part of our Virtual Fundraising Event and Gala series, view more articles here – Virtual Fundraising Events Facebook Live is the preferred broadcasting platform many nonprofits use for their virtual fundraising galas. It’s simple to use and can easily connect you with most of your donor community. But Facebook is strict with copyright rules regarding… Read More »



Donor Letter Best Practices: What to Do, and What Not to Do, in a Thank You Letter

There’s nothing like a show of gratitude to cement the beginning of a beautiful relationship. A genuine, honest recognition given to someone who has gone out of their way to help boost others up. In nonprofit work, extending a sincere message of gratitude is not only a nice gesture; it’s a required step in securing… Read More »



Sustaining Your Energy At Work

On event day (and other busy days) when there are a million things to do, it’s easy to get absorbed in your tasks and forget to take care of yourself. Not surprisingly, about mid-afternoon—when you’re running on fumes—that vending machine starts to look very enticing. But so often, these convenient snacks are loaded with sugar… Read More »


Start SMART When Setting Fundraising Goals

Setting appropriate goals is one of the first and most important aspects of planning a successful event for your nonprofit. Attainable goals affect every aspect of your planning and if they aren’t well defined you’ll discover all your hard work was for naught. If you find your fundraising goals are missing the mark become an… Read More »



What is PCI DSS SAQ?

This post is the first in a series about the most important topic to any nonprofit organization: credit card security, and protecting your donors’ sensitive personal information. These posts expand upon topics from the “PCI Compliance: Safeguarding Your Donors’ Private Information” guide in the Greater Giving Fundraising Excellence Series. Each new post deep-dives into an… Read More »